Mental Health First Aid Training in Southern NSW and ACT–
Support When It Matters Most
Whether you're a frontline worker, community member, educator, or employer, this course gives you the confidence to recognise early warning signs and respond effectively.
Mental health challenges can affect anyone—at work, at home, or in the community. Our Mental Health First Aid Training, now available across Yass, Cootamundra, Canberra, and the Riverina region.
We are willing to travel even further for groups or multiple courses. This is a great course to add onto your first aid session. It provides practical skills and nationally recognised certification to help you support others in times of mental distress.
Who Should Take This Course?
Although this course is designed for first responders, it's ideal for anyone who wants to better support mental health in their personal or professional life, including:
Paramedics, Police Officers & Firefighters
SES and Rural Fire Services
Teachers, Educators & School Support Staff
Healthcare & Community Workers
Team Leaders, HR Professionals & Managers
Parents, Carers & Everyday Community Members
Anyone can be the first to respond—this training helps you do it safely, confidently, and compassionately
What You’ll Learn in Mental Health First Aid Training
Delivered in Yass, Cootamundra, Canberra and throughout the Riverina, this concise, skillsbased course teaches you how to:
Understand common mental health conditions and their impact
Recognise the signs and symptoms of mental distress
Provide practical, immediate support during a mental health crisis
Apply strategies to build emotional resilience—for yourself and others
Know when and how to refer someone for professional help
This is about real support in real time, empowering you to be an anchor during difficult moments.
Why Take a Mental Health First Aid Course in Yass, Cootamundra, Canberra or the Riverina?
Early intervention saves lives – Learn to act before things escalate
Time-efficient and practical – Gain essential skills in a short course format
Nationally Recognised Qualification – Show employers and your community you’re equipped to support mental wellbeing
This course is an excellent choice for anyone committed to creating safer, healthier, and more supportive environments—whether that’s in the workplace, school, emergency services, or at home.
Enrol in Mental Health First Aid Training Near You
Join a local training session in Yass, Cootamundra, Canberra or across the Riverina region and gain the knowledge and confidence to make a positive difference.
Our engaging, evidence-based course complies with national training standards and is facilitated by experienced trainers who are passionate about mental health advocacy.
Units Delivered:
You’ll receive a nationally recognised certificate including:
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support for first responders
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Refresher min. duration: N/A
Blended min. duration: N/A
Face-to-face min. duration: 360 minutes
Online with face-to-face min. duration: 90 minutes -
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
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Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These assessments are designed to ensure that participants have a thorough understanding of first aid principles and are able to apply them effectively in real-life situations. It is important to approach these tasks with diligence and attention to detail, as they are integral to gaining certification and ensuring competency in providing first aid and CPR. Participants will receive guidance and resources to help them succeed in these assessments, fostering confidence in their skills.
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This certificate does not require renewal
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
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Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 - Provide Support for a mental health concern
Scenario 2 - Provide Support for a mental health crisis
Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.